COOKIE POLICY
COOKIE POLICY
Last Updated: August 1, 2025
1. INTRODUCTION
This Cookie Policy (“Policy”) explains how Aixpress (“we,” “us,” “our,” or the “Company”) uses cookies and similar tracking technologies on our website https://www.aixpress.com (the “Site”) and within our AI tools platform services (the “Services”). This Policy is part of and incorporated into our Privacy Policy.
By using our Site, you consent to the use of cookies in accordance with this Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Site.
2. WHAT ARE COOKIES?
By using our Site, you consent to the use of cookies in accordance with this Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Site.
2.1 Types of Storage Technologies We Use
- Cookies: Small text files stored on your device that can be session-based (deleted when you close your browser) or persistent (remain until deleted or expired).
- Local Storage: Similar to cookies but can store more data and persist until manually cleared.
- Session Storage: Data stored only for the duration of your browser session.
- Pixel Tags/Web Beacons: Tiny invisible images that track user behavior and measure advertising effectiveness.
- JavaScript: Code that may store or retrieve information from your device.
- Device Fingerprinting: Technology that collects device information to create a unique identifier.
3. CATEGORIES OF COOKIES WE USE
3.1 Strictly Necessary Cookies
These cookies are essential for the Site to function properly. They cannot be switched off in our systems.
| Cookie Name | Purpose | Duration | Provider |
| session_id | Maintains user session state | Session | Aixpress |
| auth_token | Authentication and security | 7 days | Aixpress |
| csrf_token | Prevents cross-site request forgery | Session | Aixpress |
| load_balancer | Distributes traffic across servers | Session | Aixpress |
Legal Basis: Legitimate interests (Article 6(1)(f) GDPR) – ensuring security and basic functionality.
3.2 Functional/Preference Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration | Provider |
| language | Remembers language preference | 1 year | Aixpress |
| timezone | Stores timezone settings | 1 year | Aixpress |
| ui_preferences | Saves interface preferences | 6 months | Aixpress |
| currency | Remembers currency selection | 30 days | Aixpress |
Legal Basis: Consent (Article 6(1)(a) GDPR) or legitimate interests for basic preferences.
3.3 Analytics/Performance Cookies
These cookies help us understand how visitors interact with our Site.
| Cookie Name | Purpose | Duration | Provider |
| _ga | Google Analytics tracking | 2 years | |
| _gid | Google Analytics session | 24 hours | |
| _gat | Throttles request rate | 1 minute | |
| aixpress_analytics | Internal usage analytics | 90 days | Aixpress |
Legal Basis: Consent (Article 6(1)(a) GDPR).
3.4 Marketing/Advertising Cookies
These cookies track your browsing habits to display relevant advertisements.
| Cookie Name | Purpose | Duration | Provider |
| fb_pixel | Facebook advertising | 90 days | |
| google_ads | Google advertising | 90 days | |
| linkedin_insights | LinkedIn analytics | 90 days |
Legal Basis: Consent (Article 6(1)(a) GDPR).
3.5 AI Tool-Specific Cookies
These cookies are specific to our AI platform functionality.
| Cookie Name | Purpose | Duration | Provider |
| tool_preferences | Remembers AI tool settings | 6 months | Aixpress |
| processing_queue | Manages AI job queue | Session | Aixpress |
| model_cache | Optimizes AI model loading | 7 days | Aixpress |
Legal Basis: Legitimate interests for service functionality.
4. THIRD-PARTY COOKIES
We allow certain third parties to place cookies through our Site:
4.1 Service Providers
- Payment Processors: Stripe, PayPal (transaction security)
- Customer Support: Support widget cookies
- Content Delivery Networks: Cloudflare (performance)
- Legal Obligations: To comply with laws and regulations
- Consent: For optional processing activities like marketing emails and cookies
4.2 Analytics Partners
- Google Analytics: Website usage analysis
- Hotjar: User behavior analysis (with consent)
4.3 Advertising Partners
- Google Ads: Retargeting campaigns
- Facebook Pixel: Social media advertising
- LinkedIn Insight Tag: B2B marketing
We do not control these third-party cookies. Please refer to the relevant third party’s privacy policy for more information.
5. YOUR COOKIE CHOICES AND RIGHTS
5.1 Consent Management
Upon first visiting our Site, you will see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by category
- Access this Cookie Policy
You can withdraw or modify your consent at any time through:
- The cookie settings link in our footer
- Your account preferences
- Browser settings
5.2 Browser Controls
Most browsers allow you to:
- View what cookies are stored
- Delete cookies individually or entirely
- Block third-party cookies
- Block all cookies
- Set preferences for specific websites
Warning: Blocking all cookies will prevent you from accessing certain features of our Site.
5.3 Browser-Specific Instructions
Chrome: Settings > Privacy and Security > Cookies and other site data Firefox: Settings > Privacy & Security > Cookies and Site Data Safari: Preferences > Privacy > Manage Website Data Edge: Settings > Privacy, search, and services > Cookies and site permissions
5.4 Do Not Track
We honor Do Not Track (DNT) browser signals. When DNT is enabled:
- We disable non-essential analytics cookies
- We do not load third-party marketing tags
- We limit data collection to essential functions only
5.5 Global Privacy Control
We recognize Global Privacy Control (GPC) signals as valid requests to opt-out of sale or sharing of personal information.
6. JURISDICTION-SPECIFIC RIGHTS
6.1 European Economic Area (GDPR)
EEA residents have the right to:
- Withdraw consent at any time
- Object to processing based on legitimate interests
- Lodge complaints with supervisory authorities
- Request detailed information about cookie usage
Legal Bases for Processing:
- Consent: For analytics and marketing cookies
- Legitimate Interests: For strictly necessary and basic functional cookies
- Legal Obligation: For cookies required by law
6.2 California (CCPA/CPRA)
California residents have the right to:
- Opt-out of sale/sharing of personal information via cookies
- Know what personal information is collected through cookies
- Request deletion of personal information collected via cookies
- Non-discrimination for exercising privacy rights
We do not “sell” or “share” personal information through cookies as defined by CCPA/CPRA when you opt-out.
6.3 Other U.S. States
Residents of Colorado, Connecticut, Utah, and Virginia have similar rights to opt-out of targeted advertising and sale of personal information through cookies.
6.4 Brazil (LGPD)
Brazilian residents have rights similar to GDPR, including consent withdrawal and data access rights.
7. COOKIE DATA RETENTION
Cookie Category | Retention Period | Deletion Method |
Strictly Necessary | Session or as specified | Automatic on expiry |
Functional | Up to 1 year | User deletion or expiry |
Analytics | Up to 2 years | User deletion or expiry |
Marketing | Up to 90 days | User deletion or expiry |
Aggregated analytics data may be retained longer in anonymized form.
8. CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 18 through cookies. If you believe we have collected such information, please contact us immediately at privacy@aixpress.com.
9. CROSS-BORDER DATA TRANSFERS
Cookies may result in your data being transferred internationally. We ensure appropriate safeguards through:
- Standard Contractual Clauses
- Adequacy decisions
- Your explicit consent
10. SECURITY MEASURES
We implement security measures for cookie data:
- Encryption of sensitive cookie values
- Secure flag on authentication cookies
- HttpOnly flag to prevent JavaScript access
- SameSite attributes to prevent CSRF attacks
- Regular security audits
11. UPDATES TO THIS POLICY
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New legal requirements
- New technologies
- User feedback
Material changes will be notified through:
- Prominent website notice
- Email notification (for registered users)
- Renewed consent request where required
12. ACCESSIBILITY
This Cookie Policy is available in:
- Plain text format
- Screen reader compatible format
- Multiple languages (upon request)
13. LEGAL COMPLIANCE
This Policy complies with:
- General Data Protection Regulation (GDPR)
- ePrivacy Directive
- California Consumer Privacy Act (CCPA/CPRA)
- Brazil’s General Data Protection Law (LGPD)
- UK Data Protection Act
- Other applicable privacy laws
14. CONTACT INFORMATION
For questions about our use of cookies or this Policy:
- Data Protection Officer Aixpress Email: privacy@aixpress.com Cookie-specific inquiries: cookies@aixpress.com
- For Fastest Response: Use email with “Cookie Policy” in subject line
- Supervisory Authority: You may lodge complaints with your local data protection authority.
15. TECHNICAL COOKIE DETAILS
15.1 First-Party vs Third-Party
- First-Party Cookies: Set by aixpress.com domain
- Third-Party Cookies: Set by external domains (e.g., google.com)
15.2 Cookie Attributes We Use
- Secure: Transmitted only over HTTPS
- HttpOnly: Not accessible via JavaScript
- SameSite: Prevents cross-site request forgery
- Domain: Specifies allowed domains
- Path: Restricts cookie to specific paths
15.3 Alternative Tracking Technologies
We may use alternatives to cookies where legally required:
- Server-side session storage
- Fingerprint-based authentication
- Token-based tracking
16. CONSENT WITHDRAWAL CONSEQUENCES
If you withdraw cookie consent:
- Essential features will continue working
- Personalization features may be limited
- Analytics will be anonymized
- Marketing messages will be generic
- Some AI tool preferences won’t persist
17. COOKIE WALL POLICY
We do NOT use “cookie walls” (requiring cookie acceptance for site access). You may use our Site with only strictly necessary cookies enabled, though functionality may be limited.
18. AUTOMATED DECISION-MAKING
We do not use cookies for automated decision-making with legal or significant effects. Cookie data is used only for:
- Site functionality
- Performance improvement
- Marketing (with consent)
- Security purposes
EFFECTIVE DATE: This Cookie Policy is effective as of August 1, 2025.
By continuing to use our Site after being notified of our Cookie Policy, you acknowledge that you understand and agree to our use of cookies as described herein.